Patient Rights:

1. The patient has the right to considerate and respectful service.

2. The patient has the right to obtain service without regard to race, creed, national origin, sex, age, disability, diagnosis, or religious affiliation.

3. Subject to applicable law, the patient has the right to confidentiality of all information pertaining to his/her medical equipment service. Individuals or organizations not involved in the patient's care may not have access to the information without the patient’s written consent.

4. The patient has the right to make informed decisions about his/her care,

5. The patient has the right to reasonable continuity of care and service.

6. The patient has the right to voice grievances without fear of termination of service or other reprisal in the service process.

Patient Responsibilities:

1. The patient should promptly notify Superior Oxygen & Medical Equipment of any equipment failure or damage.

2. The patient is responsible for any equipment that is lost or stolen while in their possessions and should promptly notify Superior Oxygen & Medical Equipment in such instances.

3. The patient should promptly notify Superior Oxygen & Medical Equipment of any changes concerning their physician.

4. The patient should promptly notify Superior Oxygen & Medical Equipment of any changes concerning their physician.

5. The patient should notify Superior Oxygen & Medical Equipment of discontinuance use.

6. Except where contrary to federal or state law, the patient is responsible for any equipment rental and sale charges which the patient’s insurance company/companies does not pay.